FAQ

general questions

This is real comfort in nature. You’ll sleep on a proper bed with hotel-quality linens, have a private bathroom with hot shower, electricity, lighting, and fans (some tents include AC).
You get the sights and sounds of Lombok’s nature — without sacrificing comfort.

Lombok is a year-round destination.

  • May–October: dry season, cooler nights, best weather (most popular)

  • November–April: greener landscapes, fewer guests, better availability

 

Glamping availability is limited, so early booking is strongly recommended, especially in peak months.

Glamping here is ideal for:

  • Couples seeking privacy, romance, and quiet

  • Families wanting nature without rough conditions

  • Solo travelers & digital nomads craving peace and inspiration

 

If you prefer calm mornings, starry nights, and space to breathe — you’re in the right place.

Yes. Most glamping sites are 45–90 minutes from Lombok International Airport via paved roads.
We can help arrange:

  • Airport transfers

  • Scooter or car rental

  • Local transport support

 

You focus on the experience — we handle the logistics.

Absolutely. Lombok is known for its friendly locals, low crime, and relaxed atmosphere. Our hosts regularly welcome international travelers and are happy to assist with anything you need during your stay.
You’ll feel safe, looked after, and genuinely welcome.

Glamping stays are limited by design — few tents, high demand, and long booking windows. Dates fill quickly, especially during dry season.
If your dates are available now, secure them before someone else does.

This depends on the location. Isolated locations include full board with meals with additional purchases available to guests, while other locations provide accommodation and breakfast only. 

Additional activities like snorkeling, trekking, or cooking classes are additional costs to help support the local communities.

Snacks and refreshments are provided within each tent and refreshed daily for your convenience. 

Additional beverages and food items can be ordered and delivered but best done in advance. 

booking policies

  • More than 14 days before check-in:
    → Full refund minus a 10% administrative fee

  • 7–14 days before check-in:
    → 50% refund

  • Less than 7 days before check-in:
    → No refund

No-shows or early departures are non-refundable.

Unused nights due to late arrival or early check-out cannot be refunded.

We accept bank transfer or via PayPal for international guests.

Payment is required within 24 hours of making the booking. If payment is not received then the booking is considered cancelled. Payments are listed in USD and IDR rupiah.

Currently in the early stages are max number per booking is 4 person per tent. This will improve as we grow and have more tents available. 

We require a minimum of 2 days notice prior to your booking dates to preprare each location for your arrival.

Our tents are non smoking zones.

  • Guests are expected to respect the property, local culture, and surrounding environment.

  • Any damage caused during the stay may be charged to the guest.

  • Smoking, illegal substances, or disruptive behavior may result in early termination without refund.

further questions?